How To Fix MW468 - External customers cannot have a listing in the allocation table

SAP Error Message - Details

• Message type: E = Error

• Message class: MW - Messages IS-R / Allocation Tables

• Message number: 468

• Message text: External customers cannot have a listing in the allocation table

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MW468 - External customers cannot have a listing in the allocation table ?

  The SAP error message MW468 ("External customers cannot have a listing in the allocation table") typically occurs when there is an attempt to allocate stock to an external customer in a way that is not permitted by the system's configuration. This error is often related to the allocation of stock in the context of sales and distribution processes.
  Cause:
  
  Customer Type: The error usually arises when the system identifies the customer as an external customer (e.g., a customer not defined in the internal allocation process).
  Allocation Table Configuration: The allocation table may be configured to only allow internal customers or specific types of customers, and external customers are not included in this configuration.
  Sales Document Type: The sales document type being used may not be set up to allow allocations for external customers.
  
  Solution:
  
  Check Customer Master Data: Verify the customer master data to ensure that the customer is correctly defined and that it is not mistakenly categorized as an external customer.
  Review Allocation Table Settings: Check the configuration of the allocation table in the system. Ensure that it allows for the inclusion of external customers if that is the intended business process.
  Adjust Sales Document Type: If applicable, review the settings for the sales document type being used. Ensure that it is configured to allow allocations for external customers.
  Consult with SAP Basis or Functional Consultant: If the issue persists, it may be necessary to consult with an SAP Basis or functional consultant to review the system configuration and make necessary adjustments.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VD03 (Display Customer), OVH1 (Maintain Allocation Table), or VOV8 (Sales Document Types) to check and modify the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Documentation: Review SAP documentation related to sales and distribution processes, particularly around customer allocation and stock management.
  
  By following these steps, you should be able to identify the root cause of the MW468 error and implement a solution to resolve it.