How To Fix MW369 - Following records (&1) of worklist &2 locked:

SAP Error Message - Details

• Message type: E = Error

• Message class: MW - Messages IS-R / Allocation Tables

• Message number: 369

• Message text: Following records (&1) of worklist &2 locked:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MW369 - Following records (&1) of worklist &2 locked: ?

  The SAP error message MW369 indicates that certain records in a worklist are locked, which prevents the system from processing them. This can occur in various scenarios, such as during inventory management, material movements, or when working with worklists in general.
  Cause:
  The error message MW369 typically arises due to one of the following reasons:
  
  Concurrent Access: Another user or process is currently accessing or modifying the records in the worklist, leading to a lock.
  Long-running Transactions: A transaction that takes a long time to complete may hold locks on the records, preventing other transactions from accessing them.
  System Configuration: Certain configurations or settings in the SAP system may lead to unexpected locking behavior.
  Database Locks: Locks at the database level can also cause this issue, especially if there are issues with the database or if it is under heavy load.
  
  Solution:
  To resolve the MW369 error, you can take the following steps:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for lock entries. You can identify which user or process is holding the lock on the records.
  If necessary, you can delete the lock entries (if you have the appropriate authorizations) to release the locks.
  
  
  
  Wait and Retry:
  
  If the lock is held by another user, you may need to wait until the other user completes their transaction and releases the lock.
  
  
  
  Review Long-running Transactions:
  
  Identify any long-running transactions that may be causing locks and optimize them if possible.
  
  
  
  System Monitoring:
  
  Monitor system performance and database activity to identify any bottlenecks or issues that may be causing excessive locking.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to investigate any underlying system or database issues that may be contributing to the locking problem.
  
  
  
  User Training:
  
  Ensure that users are trained on how to properly use the system to minimize locking issues, such as avoiding long transactions or unnecessary simultaneous access to the same records.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or warnings.
  ST22: To check for dumps that may provide additional context for the issue.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the MW369 error. You can search the SAP Support Portal for relevant notes.
  
  
  Documentation: Review SAP documentation related to worklists and locking mechanisms to better understand how to manage and troubleshoot these issues.
  
  
  By following these steps, you should be able to identify the cause of the MW369 error and take appropriate action to resolve it.