How To Fix MW343 - Customer & must also be entered as a plant for item category &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MW - Messages IS-R / Allocation Tables

  • Message number: 343

  • Message text: Customer & must also be entered as a plant for item category &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MW343 - Customer & must also be entered as a plant for item category & ?

    The SAP error message MW343 indicates that a customer must be assigned to a specific plant for a particular item category in a sales document. This error typically arises in the context of sales order processing, where the system requires a valid customer-plant relationship for the item being processed.

    Cause:

    1. Missing Customer-Plant Assignment: The customer you are trying to use in the sales order does not have a valid assignment to the plant specified for the item category.
    2. Configuration Issues: The configuration in the system may not have been set up correctly to link the customer with the plant for the specific item category.
    3. Item Category Settings: The item category settings may require a customer-plant assignment that is not currently defined in the system.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
      • Verify that the customer is assigned to the relevant plant in the sales area data.
    2. Assign Customer to Plant:

      • If the customer is not assigned to the plant, you can do this by editing the customer master data (transaction code XD02 or VD02).
      • Ensure that the customer is assigned to the correct sales organization, distribution channel, and plant.
    3. Review Item Category Configuration:

      • Check the configuration of the item category in the sales document type (transaction code OVAK for item category determination).
      • Ensure that the item category settings are correctly configured to require a customer-plant assignment.
    4. Check Sales Area:

      • Ensure that the sales area (sales organization, distribution channel, and division) is correctly set up for the customer and that it matches the sales order being processed.
    5. Consult with SAP Support:

      • If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or refer to SAP Notes for any known issues or additional configuration requirements.

    Related Information:

    • Transaction Codes:
      • XD03 / XD02: Display / Change Customer Master Data
      • VD03 / VD02: Display / Change Customer Master Data in Sales Area
      • OVAK: Configuration for Item Category Determination
    • SAP Documentation: Refer to SAP Help Portal for detailed documentation on customer master data and item category configuration.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.

    By following these steps, you should be able to resolve the MW343 error and ensure that the customer is properly linked to the plant for the item category in question.

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