How To Fix /MVA/AMVIDEMSG245 - Policy &1: &2 unsent inquiries; correct these manually if necessary

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 245

• Message text: Policy &1: &2 unsent inquiries; correct these manually if necessary

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG245 - Policy &1: &2 unsent inquiries; correct these manually if necessary ?

  The SAP error message /MVA/AMVIDEMSG245 typically relates to issues in the context of the SAP Advanced Planning and Optimization (APO) module, particularly in the area of demand management or supply chain planning. This specific message indicates that there are unsent inquiries related to a policy that need to be addressed manually.
  Cause:
  The error message indicates that there are inquiries (requests for information or actions) that have not been sent for a specific policy. This can occur due to several reasons:
  
  Configuration Issues: The policy may not be properly configured, leading to inquiries not being generated or sent.
  Data Issues: There may be missing or incorrect data in the master data or transaction data that prevents the system from processing the inquiries.
  System Errors: There could be a temporary system error or a failure in the communication process that prevents inquiries from being sent.
  User Intervention: Sometimes, manual intervention is required, and the system may not automatically send inquiries due to user-defined settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Policy Configuration: Review the configuration of the policy in question to ensure that it is set up correctly. Look for any missing parameters or settings that might prevent inquiries from being sent.
  
  
  Review Master Data: Ensure that all relevant master data (such as materials, vendors, and customers) is complete and accurate. Missing or incorrect data can lead to issues in processing inquiries.
  
  
  Manual Correction: As the error message suggests, you may need to manually correct the unsent inquiries. This could involve reviewing the inquiries that were not sent and determining if they need to be processed manually.
  
  
  Check Logs and Messages: Look at the system logs and messages for any additional information that might indicate why the inquiries were not sent. This can provide insights into any underlying issues.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific policy and how inquiries are processed.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT team for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you monitor and manage inquiries, such as /MVA/AMVI for managing inquiries.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.