How To Fix /MVA/AMVIDEMSG231 - &1 bonus-malus ID changed from &2 to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 231

• Message text: &1 bonus-malus ID changed from &2 to &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG231 - &1 bonus-malus ID changed from &2 to &3 ?

  The SAP error message /MVA/AMVIDEMSG231 indicates that there has been a change in the bonus-malus ID associated with a specific record. This message typically arises in the context of the SAP Vehicle Management System (VMS) or related modules where bonus-malus systems are used to manage insurance premiums based on claims history.
  Cause:
  The error message is triggered when the system detects that the bonus-malus ID for a vehicle or a related entity has been changed. This can happen due to various reasons, such as:
  
  Manual updates to the bonus-malus ID by a user.
  Changes in the underlying data that affect the bonus-malus calculation.
  Data migration or integration processes that inadvertently alter the ID.
  System configuration changes that impact how bonus-malus IDs are assigned or calculated.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Changes: Check the history of changes made to the bonus-malus ID. This can often be done through transaction logs or change documents in SAP.
  
  
  Review Configuration: Ensure that the configuration settings for the bonus-malus system are correct. This includes checking the rules for how IDs are assigned and updated.
  
  
  Data Consistency: Ensure that the data related to the vehicle or entity in question is consistent across all relevant tables. Look for discrepancies that might have caused the ID change.
  
  
  User Training: If the change was made manually, consider providing training to users on how to properly manage bonus-malus IDs to prevent unintended changes.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the bonus-malus functionality for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They may have specific insights or patches available for your version of the software.
  
  
  Related Information:
  
  Bonus-Malus System: This is a system used primarily in insurance to reward safe drivers with lower premiums and penalize those with a history of claims.
  SAP Modules: This error is often related to modules like SAP VMS, SAP Insurance, or other related systems where vehicle and insurance data is managed.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate the system to check for changes or configurations (e.g., SE16 for table views, or specific transaction codes related to vehicle management).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.