How To Fix /MVA/AMVIDEMSG150 - Error assigning CIC process number; check number range

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 150

• Message text: Error assigning CIC process number; check number range

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG150 - Error assigning CIC process number; check number range ?

  The SAP error message /MVA/AMVIDEMSG150 indicates an issue with assigning a CIC (Customer Interaction Center) process number due to a problem with the number range configuration. This error typically arises when the system is unable to generate a new number for a process because the defined number range is either exhausted or not properly configured.
  Cause:
  
  Exhausted Number Range: The number range defined for the CIC process might be exhausted, meaning that all available numbers have been used up.
  Incorrect Number Range Configuration: The number range might not be properly set up in the system, leading to issues when trying to assign a new number.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the number range settings.
  System Configuration Issues: There could be a misconfiguration in the system settings related to number ranges.
  
  Solution:
  
  
  Check Number Range Status:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the object name related to the CIC process (you may need to consult your SAP documentation or system administrator for the exact object name).
  Check the status of the number range to see if it is exhausted.
  
  
  
  Extend the Number Range:
  
  If the number range is exhausted, you can extend it by adjusting the upper limit of the number range.
  This can be done in the same SNRO transaction by selecting the number range and modifying its settings.
  
  
  
  Review Configuration:
  
  Ensure that the number range is correctly configured for the CIC process. This includes checking the intervals and ensuring that they are active.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify number ranges. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific number range object or how to modify it, consult the SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Testing:
  
  After making changes, test the CIC process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO - Number Range Object Maintenance
  SU53 - Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for detailed information on number range management and CIC processes.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation.