How To Fix /MVA/AMVIDEMSG141 - Fill previous insurer data before CIC inquiry

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 141

• Message text: Fill previous insurer data before CIC inquiry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG141 - Fill previous insurer data before CIC inquiry ?

  The SAP error message /MVA/AMVIDEMSG141 Fill previous insurer data before CIC inquiry typically occurs in the context of the SAP system when dealing with insurance-related processes, particularly in the area of claims management or insurance data management. This error indicates that the system requires information about the previous insurer before proceeding with a CIC (Customer Information Center) inquiry.
  Cause:
  The error is triggered when the system detects that the necessary data regarding the previous insurer is missing or incomplete. This could happen due to:
  
  Incomplete Data Entry: The user may not have filled in the required fields related to the previous insurer in the relevant transaction or master data.
  Configuration Issues: There may be configuration settings in the SAP system that require certain fields to be filled out before allowing a CIC inquiry.
  Data Migration Issues: If data was migrated from another system, it’s possible that the previous insurer information was not transferred correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Data Entry:
  
  Navigate to the relevant transaction where the error occurred.
  Ensure that all required fields related to the previous insurer are filled out correctly. This may include fields like insurer name, policy number, and coverage details.
  
  
  
  Review Configuration:
  
  If you have access to the configuration settings, check if there are any mandatory fields set for the previous insurer data in the relevant insurance module.
  Consult with your SAP administrator or functional consultant to ensure that the configuration aligns with business requirements.
  
  
  
  Data Validation:
  
  Validate the data entered for the previous insurer to ensure it meets the expected format and criteria.
  If the data was migrated, verify that the migration process included all necessary fields.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message and the required fields for the CIC inquiry.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes used in your organization for insurance management, as this can help in navigating the system more effectively.
  User Roles: Ensure that the user has the appropriate permissions to access and modify the insurer data.
  Training: If users frequently encounter this error, consider providing additional training on data entry requirements and the importance of complete records in the insurance module.
  
  By following these steps, you should be able to address the error and proceed with the CIC inquiry successfully.