How To Fix /MVA/AMVIDEMSG130 - The CFD return has not yet been assigned to an inquiry

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 130

• Message text: The CFD return has not yet been assigned to an inquiry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG130 - The CFD return has not yet been assigned to an inquiry ?

  The SAP error message /MVA/AMVIDEMSG130 indicates that there is an issue with the assignment of a CFD (Customer Feedback Document) return to an inquiry. This error typically arises in the context of the SAP Advanced Planning and Optimization (APO) or the SAP Customer Relationship Management (CRM) modules, where customer feedback or returns need to be linked to specific inquiries or orders.
  Cause:
  
  Missing Assignment: The CFD return has not been properly linked to an inquiry in the system. This could be due to a data entry error or a missing configuration.
  Incorrect Status: The status of the CFD return may not allow it to be assigned to an inquiry.
  Data Integrity Issues: There may be inconsistencies in the data that prevent the system from recognizing the relationship between the CFD return and the inquiry.
  Configuration Issues: The system may not be configured correctly to handle the assignment of CFD returns to inquiries.
  
  Solution:
  
  Check Assignment: Verify if the CFD return is correctly assigned to the relevant inquiry. You can do this by navigating to the relevant transaction in SAP and checking the assignment details.
  Review Status: Ensure that the status of the CFD return allows it to be linked to an inquiry. If the status is incorrect, you may need to change it.
  Data Validation: Check for any data integrity issues. Ensure that all necessary fields are filled out correctly and that there are no discrepancies in the data.
  Configuration Review: If the issue persists, review the configuration settings related to CFD returns and inquiries. Ensure that the system is set up to allow for the assignment of returns to inquiries.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling CFD returns and inquiries.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as VA03 (Display Sales Order), CRM_ORDER, or others depending on your specific SAP setup.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Permissions: Ensure that the user has the necessary permissions to perform the assignment of CFD returns to inquiries.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.