How To Fix /MVA/AMVIDEMSG112 - Reason for negative answer does not match inquiry reason

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 112

• Message text: Reason for negative answer does not match inquiry reason

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG112 - Reason for negative answer does not match inquiry reason ?

  The SAP error message /MVA/AMVIDEMSG112 indicates that there is a mismatch between the reason for a negative answer and the inquiry reason in the context of the SAP Advanced Planning and Optimization (APO) or similar modules. This error typically arises in scenarios involving demand planning, forecasting, or similar processes where responses to inquiries are expected to align with predefined reasons.
  Cause:
  The error occurs when the system detects that the reason provided for a negative response (e.g., a rejection of a demand forecast or a planning inquiry) does not correspond to the expected or valid reasons defined in the system. This can happen due to:
  
  Configuration Issues: The reasons for negative answers may not be properly configured in the system.
  Data Entry Errors: Users may have entered an incorrect reason code that does not match the inquiry reason.
  Master Data Issues: The master data related to the inquiry or the reasons may be incomplete or incorrect.
  Process Misalignment: The business process may not be aligned with the system's expectations, leading to discrepancies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for negative answer reasons in the relevant SAP module (e.g., APO).
  Ensure that the reasons for negative answers are correctly defined and mapped to the corresponding inquiry reasons.
  
  
  
  Validate Input Data:
  
  Verify the input data for the inquiry and the negative answer. Ensure that the reason codes used are valid and correspond to the expected values.
  If users are entering these reasons manually, provide training or guidelines to ensure correct data entry.
  
  
  
  Review Master Data:
  
  Check the master data related to the inquiry and the reasons. Ensure that all necessary data is complete and accurate.
  Update any incorrect or missing data as needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message and its resolution.
  Look for any notes or updates from SAP that may address this issue.
  
  
  
  Testing:
  
  After making changes, conduct tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Engage Support:
  
  If the issue persists after checking the above areas, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to configuration and master data management in the relevant SAP module.
  User Training: Ensure that users are trained on the correct procedures for entering inquiry reasons and negative answer reasons to minimize errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.