How To Fix /MVA/AMVIDEMSG102 - Required field "CIC - Inquiry Reason" is not filled


/MVA/AMVIDEMSG102 - Overview

  • Message type: E = Error

  • Message class: /MVA/AMVIDEMSG -

  • Message number: 102

  • Message text: Required field "CIC - Inquiry Reason" is not filled

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /MVA/AMVIDEMSG102 - Required field "CIC - Inquiry Reason" is not filled ?
    The SAP error message /MVA/AMVIDEMSG102 Required field "CIC - Inquiry Reason" is not filled typically occurs in the context of the SAP Customer Interaction Center (CIC) or when dealing with inquiries related to customer service processes. This error indicates that a mandatory field, specifically the "Inquiry Reason," has not been populated in the system.
    
    Cause: The error is triggered when a user attempts to save or process a transaction without filling in the required "Inquiry Reason" field. This field is essential for categorizing the inquiry and ensuring that it is handled appropriately within the system.
    Solution: To resolve this error, follow these steps: Identify the Transaction: Determine which transaction or screen you are working on when the error occurs. Locate the Inquiry Reason Field: Look for the "Inquiry Reason" field on the screen. This is usually a dropdown or a text field that allows you to select or enter the reason for the inquiry. Fill in the

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