Message type: E = Error
Message class: /MVA/AMVIDEMSG -
Message number: 084
Message text: CIC inquiry reason &1 is no longer allowed
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/MVA/AMVIDEMSG084
- CIC inquiry reason &1 is no longer allowed ?The SAP error message /MVA/AMVIDEMSG084 indicates that a specific inquiry reason (denoted by &1) is no longer allowed in the context of a CIC (Customer Interaction Center) inquiry. This error typically arises when a user attempts to use an inquiry reason that has been deactivated or is not valid in the current configuration of the system.
Cause: Deactivation of Inquiry Reason: The inquiry reason specified may have been deactivated in the system configuration. Configuration Changes: Changes in the configuration settings or business processes may have led to the inquiry reason being removed or restricted. Authorization Issues: The user may not have the necessary permissions to use the specified inquiry reason. Data Consistency: There may be inconsistencies in the data or settings related to inquiry reasons.
Solution: Check Inquiry Reason Configuration: Navigate to the configuration settings for inquiry reasons in the SAP system. Verify if the inquiry reason &1 is active and valid. If it is deactivated, you may need
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