How To Fix /MVA/AMVIDEMSG042 - CIC process cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 042

• Message text: CIC process cannot be locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG042 - CIC process cannot be locked ?

  The SAP error message /MVA/AMVIDEMSG042 indicating that the "CIC process cannot be locked" typically arises in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with the Collaborative Inventory Collaboration (CIC) process. This error suggests that there is an issue with locking mechanisms that prevent the system from processing the CIC data.
  Causes:
  
  Concurrent Access: The error may occur if multiple users or processes are trying to access or modify the same CIC data simultaneously, leading to a locking conflict.
  System Performance Issues: If the system is under heavy load or experiencing performance issues, it may not be able to acquire the necessary locks.
  Database Locking: There may be database-level locks that are preventing the CIC process from being executed.
  Configuration Issues: Incorrect configuration settings in the CIC process or related modules may lead to locking issues.
  
  Solutions:
  
  Check for Active Sessions: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify if there are any active sessions that are holding locks on the CIC process.
  Wait and Retry: If the issue is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  System Performance Monitoring: Monitor system performance and resource utilization to ensure that the system is not overloaded. If necessary, optimize performance or schedule heavy processes during off-peak hours.
  Database Administration: If database locks are suspected, a database administrator may need to investigate and resolve any locking issues at the database level.
  Configuration Review: Review the configuration settings for the CIC process to ensure they are set up correctly. This may involve checking settings in the APO system or related modules.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (to view system logs), and ST22 (to check for dumps).
  SAP Documentation: Refer to SAP documentation for detailed information on the CIC process and locking mechanisms.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.