How To Fix /MVA/AMVIDEMSG018 - CIC notification &1 required in CIC process &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 018

• Message text: CIC notification &1 required in CIC process &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG018 - CIC notification &1 required in CIC process &2 ?

  The SAP error message /MVA/AMVIDEMSG018 typically relates to the Customer Interaction Center (CIC) and indicates that a notification is required for a specific process. This error can occur in scenarios where certain mandatory fields or notifications are not filled out or are missing in the CIC process.
  Cause:
  
  Missing Notification: The error suggests that a required notification for a specific process is not provided. This could be due to user oversight or system configuration.
  Configuration Issues: There may be issues in the configuration of the CIC or the specific process that requires notifications.
  Data Entry Errors: Users may not have entered all necessary information in the CIC interface, leading to this error.
  
  Solution:
  
  Check Required Notifications: Review the process indicated in the error message (&2) to identify what specific notification is required. Ensure that all mandatory notifications are filled out.
  Review Configuration: Check the configuration settings for the CIC and the specific process to ensure that all required fields and notifications are correctly set up.
  User Training: Ensure that users are trained on the necessary steps to complete the CIC process, including how to enter notifications.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific CIC process and required notifications.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide updates and patches.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they found.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context for further investigation.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.