Message type: E = Error
Message class:  /MVA/AMVIDEMSG -  
Message number: 018
Message text: CIC notification &1 required in CIC process &2
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The SAP error message /MVA/AMVIDEMSG018 typically relates to the Customer Interaction Center (CIC) and indicates that a notification is required for a specific process. This error can occur in scenarios where certain mandatory fields or notifications are not filled out or are missing in the CIC process.
Cause: Missing Notification: The error suggests that a required notification for a specific process is not provided. This could be due to user oversight or system configuration.
Configuration Issues: There may be issues in the configuration of the CIC or the specific process that requires notifications. Data Entry Errors: Users may not have entered all necessary information in the CIC interface, leading to this error.
Solution: Check Required Notifications: Review the process indicated in the error message (&2) to identify what specific notification is required. Ensure that all mandatory notifications are filled out. Review Configuration: Check the configuration settings for the CIC and the specific process to ensure that all
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