How To Fix /MVA/AMT_MESSAGES013 - Reversal after suspension (policy number &1, contract number &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMT_MESSAGES -

• Message number: 013

• Message text: Reversal after suspension (policy number &1, contract number &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMT_MESSAGES013 - Reversal after suspension (policy number &1, contract number &2) ?

  The SAP error message /MVA/AMT_MESSAGES013 indicates that there is an issue with reversing a transaction after it has been suspended. This error typically occurs in the context of insurance or financial transactions managed within the SAP system, particularly in modules related to Asset Management or Financial Services.
  Cause:
  The error message is triggered when an attempt is made to reverse a transaction that has been suspended. This can happen for several reasons:
  
  Transaction Status: The transaction may be in a suspended state, meaning it cannot be reversed until it is either completed or canceled.
  Policy or Contract Issues: There may be issues with the specific policy number or contract number referenced in the error message, such as it being inactive or not found in the system.
  System Configuration: There may be configuration settings in the SAP system that prevent reversals under certain conditions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Transaction Status: Verify the status of the transaction associated with the policy and contract numbers. Ensure that it is not in a suspended state.
  Review Policy and Contract: Confirm that the policy number and contract number are valid and active. Check for any discrepancies or issues in the data.
  Complete or Cancel the Transaction: If the transaction is suspended, you may need to complete or cancel it before attempting a reversal.
  Consult Documentation: Review SAP documentation or help resources related to the specific module you are working with for any additional guidance on handling suspended transactions.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration and business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to policy management and reversals in your SAP system.
  User Permissions: Ensure that you have the necessary permissions to perform reversals and that there are no restrictions in place.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.