How To Fix /MVA/AMT_CALLBM017 - There is no bonus-malus data in the system for this bonus-malus ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMT_CALLBM -

• Message number: 017

• Message text: There is no bonus-malus data in the system for this bonus-malus ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMT_CALLBM017 - There is no bonus-malus data in the system for this bonus-malus ID ?

  The SAP error message /MVA/AMT_CALLBM017 indicates that there is no bonus-malus data in the system for the specified bonus-malus ID. This error typically occurs in the context of the Bonus-Malus system, which is used in insurance and other industries to adjust premiums based on the claim history of a customer.
  Cause:
  
  
  Missing Data: The most common cause of this error is that the bonus-malus ID you are trying to access does not exist in the system. This could be due to:
  
  The ID was never created.
  The ID was deleted or archived.
  There is a typo or incorrect ID being used in the transaction.
  
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the bonus-malus data from being properly retrieved.
  
  
  Data Migration Issues: If data was recently migrated or imported into the system, there may have been issues during the migration process that resulted in missing bonus-malus records.
  
  
  Solution:
  
  
  Verify the Bonus-Malus ID: Check the bonus-malus ID you are using to ensure it is correct. Look for any typos or errors in the ID.
  
  
  Check Data Existence: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., /MVA/BM_DATA) to see if the bonus-malus ID exists in the system.
  
  
  Create or Restore Data: If the ID does not exist, you may need to create it or restore it from a backup if it was deleted.
  
  
  Review Configuration: Ensure that the configuration settings for the bonus-malus system are correctly set up. This may involve checking the customizing settings in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the bonus-malus functionality and how to troubleshoot related issues.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Bonus-Malus System: Understand how the bonus-malus system works in your specific context (insurance, automotive, etc.) and the importance of maintaining accurate data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify bonus-malus data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.