How To Fix /MVA/AMP_MESSAGES070 - B/M data certified by previous insurer. Check need for claim-free return

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMP_MESSAGES -

• Message number: 070

• Message text: B/M data certified by previous insurer. Check need for claim-free return

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMP_MESSAGES070 - B/M data certified by previous insurer. Check need for claim-free return ?

  The SAP error message /MVA/AMP_MESSAGES070 B/M data certified by previous insurer. Check need for claim-free return typically relates to issues in the context of insurance or claims processing within the SAP system, particularly in modules dealing with insurance or financial services.
  Cause:
  
  
  Data Certification Issue: The error indicates that the data related to the insurance policy or claim has not been certified by the previous insurer. This could mean that the necessary documentation or confirmation from the previous insurer regarding the claim-free status is missing or not properly recorded in the system.
  
  
  Claim-Free Return Check: The system is prompting a check for a claim-free return, which is often a requirement for certain types of insurance policies or benefits. If the previous insurer has not confirmed that there were no claims made, the system will flag this as an error.
  
  
  Solution:
  
  
  Verify Documentation: Ensure that all necessary documentation from the previous insurer is collected and verified. This may include proof of claim-free status or any other relevant certifications.
  
  
  Update SAP Records: Once the required documentation is obtained, update the relevant records in the SAP system to reflect the certified data. This may involve entering the claim-free status or attaching the necessary documents to the policy or claim record.
  
  
  Consult with Insurer: If there are discrepancies or if the previous insurer is unresponsive, it may be necessary to follow up with them to obtain the required certification.
  
  
  System Configuration: If this error occurs frequently, it may be worth reviewing the configuration settings in the SAP system to ensure that they align with the business processes and requirements for handling claim-free returns.
  
  
  User Training: Ensure that users handling insurance claims are trained on the importance of obtaining and verifying certification from previous insurers to prevent this error from occurring in the future.
  
  
  Related Information:
  
  SAP Modules: This error is likely related to SAP modules such as SAP FS (Financial Services) or SAP Insurance, which handle insurance policies, claims, and related processes.
  Documentation: Refer to SAP documentation or user manuals specific to the insurance module being used for more detailed troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who specializes in insurance solutions.
  
  By addressing the underlying data certification issue and ensuring proper documentation is in place, you should be able to resolve this error and proceed with the claims process.