How To Fix /MVA/AMP_MESSAGES019 - Missing Customizing business functions for bonus-malus call

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMP_MESSAGES -

• Message number: 019

• Message text: Missing Customizing business functions for bonus-malus call

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMP_MESSAGES019 - Missing Customizing business functions for bonus-malus call ?

  The SAP error message /MVA/AMP_MESSAGES019 Missing Customizing business functions for bonus-malus call typically indicates that there is a configuration issue related to the bonus-malus system in the SAP system. This error can occur when the necessary customizing settings for the bonus-malus functionality are not properly defined or activated.
  Cause:
  
  Missing Customizing Settings: The required customizing settings for the bonus-malus functionality are not maintained in the system.
  Inactive Business Functions: The business functions related to the bonus-malus system may not be activated in the system.
  Incorrect Configuration: There may be incorrect or incomplete configuration settings in the relevant customizing areas.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Function Activation:
  
  Go to transaction code SFW5 to check the status of business functions.
  Look for the business function related to the bonus-malus functionality (e.g., LOG_MVA_BONUS_MALUS).
  If it is not activated, activate it and then perform a system restart if necessary.
  
  
  
  Maintain Customizing Settings:
  
  Navigate to the relevant customizing area for the bonus-malus system. This can typically be found under:
  
  SPRO -> SAP Reference IMG -> Financial Services -> Insurance -> Bonus-Malus System.
  
  
  Ensure that all necessary settings are properly configured, including the definition of bonus-malus classes, rules, and any other relevant parameters.
  
  
  
  Check for Notes and Updates:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring the bonus-malus system.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to the bonus-malus system for any additional configuration steps that may be required.
  
  
  
  Related Information:
  
  SAP Notes: Always check for SAP Notes that may provide fixes or additional information regarding the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP functional consultant who specializes in the relevant area or to reach out to SAP support for further assistance.