How To Fix /MVA/AMP_BCMVA_MSG021 - Bonus-malus &1 has not been used in over a year

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMP_BCMVA_MSG -

• Message number: 021

• Message text: Bonus-malus &1 has not been used in over a year

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMP_BCMVA_MSG021 - Bonus-malus &1 has not been used in over a year ?

  The SAP error message /MVA/AMP_BCMVA_MSG021 indicates that a specific bonus-malus (a system for adjusting insurance premiums based on the insured's claim history) has not been used in over a year. This message typically arises in the context of managing insurance contracts or policies within the SAP system, particularly in modules related to insurance or financial services.
  Cause:
  
  Inactivity: The bonus-malus system has not been applied or referenced in any transactions for over a year. This could be due to a lack of claims or changes in the policyholder's status.
  Data Maintenance: The data related to the bonus-malus may not have been maintained properly, leading to the system flagging it as inactive.
  Policy Changes: Changes in the policy or the insured entity may have rendered the bonus-malus irrelevant or inactive.
  
  Solution:
  
  Review Usage: Check the history of the bonus-malus to see if it has been used in any transactions. If it has not been used, consider whether it should be reactivated or if it can be archived.
  Update Records: If the bonus-malus should still be active, ensure that the relevant records are updated and that transactions are processed to reflect its usage.
  Consult Documentation: Refer to the SAP documentation or help resources for specific instructions on how to manage bonus-malus records.
  System Configuration: If necessary, consult with your SAP administrator or support team to review the configuration settings related to the bonus-malus system to ensure they are set up correctly.
  Reactivation: If the bonus-malus is still relevant, you may need to reactivate it in the system, which could involve specific transaction codes or settings in the SAP GUI.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing bonus-malus records, such as those for policy management or claims processing.
  SAP Notes: Check for any SAP Notes or updates that may address this specific error message or provide additional guidance.
  User Roles: Ensure that the user has the appropriate permissions to view and modify bonus-malus records.
  Training: If this is a recurring issue, consider training for users on how to manage bonus-malus systems effectively within SAP.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.