How To Fix /MVA/AMCM_MESSAGES021 - Claim &1: Error during scheduling of date &2 for contract &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /MVA/AMCM_MESSAGES -

  • Message number: 021

  • Message text: Claim &1: Error during scheduling of date &2 for contract &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /MVA/AMCM_MESSAGES021 - Claim &1: Error during scheduling of date &2 for contract &3 ?

    The SAP error message /MVA/AMCM_MESSAGES021 typically indicates an issue related to the scheduling of a date for a contract in the context of claims processing. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Cause:

    1. Invalid Date: The date specified for scheduling may be invalid or outside the permissible range defined in the system.
    2. Contract Issues: The contract referenced may not be active, may have expired, or may not be in a status that allows for scheduling.
    3. Configuration Issues: There may be configuration settings in the system that prevent the scheduling of dates for claims.
    4. Missing Data: Required data for processing the claim or scheduling the date may be missing or incomplete.
    5. Authorization Issues: The user may not have the necessary permissions to perform the scheduling action.

    Solution:

    1. Check the Dates: Verify that the date being scheduled is valid and falls within the acceptable range for the contract.
    2. Review Contract Status: Ensure that the contract is active and in a status that allows for scheduling. If the contract is expired or inactive, you may need to reactivate it or create a new contract.
    3. Configuration Review: Consult with your SAP configuration team to ensure that the settings related to claims and scheduling are correctly configured.
    4. Data Completeness: Check if all required fields and data for the claim and contract are filled out correctly. Complete any missing information.
    5. User Permissions: Verify that the user has the necessary authorizations to schedule dates for claims. If not, request the appropriate permissions from your SAP security team.

    Related Information:

    • Transaction Codes: You may want to check relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), or any specific transaction related to claims processing in your SAP system.
    • SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address known issues.
    • Documentation: Review the SAP documentation for the module you are working with (e.g., Claims Management) to understand the requirements and processes involved in scheduling dates.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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