How To Fix /MVA/AMCM_MESSAGES011 - Claim &2: Follow-on contract &1 exists; please check

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMCM_MESSAGES -

• Message number: 011

• Message text: Claim &2: Follow-on contract &1 exists; please check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMCM_MESSAGES011 - Claim &2: Follow-on contract &1 exists; please check ?

  The SAP error message /MVA/AMCM_MESSAGES011 typically indicates that there is a follow-on contract associated with the claim you are trying to process. This message is part of the SAP Claims Management module, which is used to manage claims and related processes.
  Cause:
  The error occurs when you attempt to create or process a claim (Claim &2) that has an existing follow-on contract (Contract &1). This situation can arise due to several reasons:
  
  The claim you are working with is linked to a follow-on contract that has already been created.
  There may be a configuration or data entry issue where the system recognizes a relationship between the claim and the contract.
  The claim processing logic in your SAP system is set to prevent the creation of claims that have associated follow-on contracts to avoid duplication or conflicts.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Contracts: 
  
  Navigate to the contract management section in SAP and verify if the follow-on contract (Contract &1) indeed exists.
  Review the details of the follow-on contract to understand its relationship with the claim.
  
  
  
  Review Claim Details:
  
  Check the details of Claim &2 to see if it is correctly linked to the follow-on contract.
  Ensure that the claim is not mistakenly trying to create a new entry when a valid follow-on contract already exists.
  
  
  
  Consult Documentation:
  
  Refer to your organization's documentation or SAP help resources to understand the specific business rules regarding claims and follow-on contracts.
  
  
  
  Adjust Configuration:
  
  If necessary, consult with your SAP administrator or functional consultant to review the configuration settings related to claims and contracts. They may need to adjust settings to allow for the processing of claims with existing follow-on contracts.
  
  
  
  Contact Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to claims management (e.g., MVA1, MVA2, etc.) to navigate the system effectively.
  User Roles: Ensure that you have the appropriate permissions to view and manage claims and contracts in the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.