How To Fix /MVA/AMC_BM_MSG887 - Claim &1 (with claim date &2) has not been rated in bonus-malus &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 887

• Message text: Claim &1 (with claim date &2) has not been rated in bonus-malus &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG887 - Claim &1 (with claim date &2) has not been rated in bonus-malus &3 ?

  The SAP error message /MVA/AMC_BM_MSG887 indicates that a specific claim (identified by the claim number and date) has not been rated in the bonus-malus system. This error typically arises in the context of insurance or claims management within SAP, particularly when dealing with bonus-malus systems that adjust premiums based on the claims history of a policyholder.
  Cause:
  
  Claim Not Processed: The claim may not have been processed correctly or completely, leading to it not being rated in the bonus-malus system.
  Missing Data: Required data for the claim may be missing or incorrect, preventing the system from rating it.
  Configuration Issues: There may be issues with the configuration of the bonus-malus system in SAP, such as missing settings or incorrect parameters.
  Timing Issues: The claim date may fall outside the period for which the bonus-malus rating is applicable.
  Status of the Claim: The claim might be in a status that does not allow it to be rated (e.g., pending, under review).
  
  Solution:
  
  Check Claim Status: Verify the status of the claim in the system. Ensure that it is fully processed and not in a pending state.
  Review Claim Data: Ensure that all necessary data for the claim is complete and accurate. This includes checking for any missing fields or incorrect entries.
  Reprocess the Claim: If the claim was not rated due to processing issues, you may need to reprocess it or trigger the rating process manually.
  Configuration Review: Check the configuration settings for the bonus-malus system to ensure they are set up correctly. This may involve consulting with your SAP administrator or a functional consultant.
  Consult Documentation: Refer to SAP documentation or support notes related to the bonus-malus system for any specific guidelines or troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant claim information.
  
  Related Information:
  
  Bonus-Malus System: This is a system used in insurance to adjust premiums based on the claims history of the insured. A good claims history can lead to lower premiums, while a poor history can result in higher premiums.
  SAP Modules: This error is likely related to modules such as SAP Insurance (FS-ICM) or SAP Claims Management.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in reviewing claims and their statuses, such as IW31 for creating notifications or IW32 for changing them.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.