How To Fix /MVA/AMC_BM_MSG844 - Function not possible - Bonus-malus is in secondary use

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 844

• Message text: Function not possible - Bonus-malus is in secondary use

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG844 - Function not possible - Bonus-malus is in secondary use ?

  The SAP error message /MVA/AMC_BM_MSG844 Function not possible - Bonus-malus is in secondary use typically occurs in the context of the Bonus-Malus system, which is used for managing insurance premiums based on the claims history of policyholders. This error indicates that the bonus-malus system is currently in a state that does not allow the requested function to be performed because it is being used in a secondary context.
  Cause:
  
  Secondary Use: The bonus-malus system is likely being utilized in a secondary capacity, meaning that it is already engaged in another process or transaction that prevents further modifications or actions.
  Data Locking: There may be data locks in place due to ongoing transactions or processes that are using the bonus-malus data.
  Configuration Issues: There could be configuration settings in the SAP system that restrict certain operations when the bonus-malus is in secondary use.
  
  Solution:
  
  Check Current Usage: Verify if the bonus-malus system is currently being used in another transaction. If so, wait for that transaction to complete before attempting the operation again.
  Release Locks: If there are data locks, you may need to identify and release them. This can often be done by checking transaction logs or using transaction codes like SM12 (to view and delete locks).
  Review Configuration: Check the configuration settings related to the bonus-malus system to ensure that they allow for the desired operations. This may involve consulting with your SAP administrator or a functional consultant.
  Consult Documentation: Refer to SAP documentation or help resources specific to the Bonus-Malus module for additional insights and troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check and manage locks.
  SE80: To review the development objects related to the Bonus-Malus system.
  
  
  SAP Notes: Look for SAP Notes related to the Bonus-Malus functionality for any known issues or patches that may address this error.
  User Roles and Authorizations: Ensure that the user attempting the operation has the necessary authorizations to perform actions on the bonus-malus system.
  
  By following these steps, you should be able to diagnose and resolve the error message effectively.