How To Fix /MVA/AMC_BM_MSG831 - Bonus-malus cannot be transferred, cert. acc. to comp. ins. law issued

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 831

• Message text: Bonus-malus cannot be transferred, cert. acc. to comp. ins. law issued

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG831 - Bonus-malus cannot be transferred, cert. acc. to comp. ins. law issued ?

  The SAP error message /MVA/AMC_BM_MSG831 indicates that there is an issue with the transfer of bonus-malus information related to insurance, specifically in the context of compliance with company insurance law. This error typically arises in the context of managing insurance policies and their associated bonus-malus systems, which are used to adjust premiums based on the insured's claim history.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing or Incorrect Data: The bonus-malus data may be incomplete or incorrectly entered in the system. This could include missing fields or incorrect values that do not comply with the insurance regulations.
  
  
  Compliance Issues: The system may have detected that the bonus-malus information does not comply with the relevant company insurance laws or regulations.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for handling bonus-malus transfers.
  
  
  Status of the Insurance Policy: The insurance policy may not be in a status that allows for the transfer of bonus-malus information.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Completeness: Review the bonus-malus data for completeness and accuracy. Ensure that all required fields are filled out correctly.
  
  
  Review Compliance: Verify that the bonus-malus information complies with the relevant company insurance laws. This may involve consulting with legal or compliance teams.
  
  
  Configuration Review: Check the configuration settings in the SAP system related to bonus-malus processing. Ensure that they are set up according to the business requirements and legal standards.
  
  
  Policy Status Check: Ensure that the insurance policy is in a valid status for transferring bonus-malus information. If the policy is inactive or in a state that does not allow for transfers, you may need to update its status.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling bonus-malus transfers and the associated error messages.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users involved in entering or managing bonus-malus data are adequately trained and have access to the necessary documentation.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.