How To Fix /MVA/AMC_BM_MSG828 - Bonus-malus was not ceded to the specified subsequent insurer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /MVA/AMC_BM_MSG -

  • Message number: 828

  • Message text: Bonus-malus was not ceded to the specified subsequent insurer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /MVA/AMC_BM_MSG828 - Bonus-malus was not ceded to the specified subsequent insurer ?

    The SAP error message /MVA/AMC_BM_MSG828 indicates that there is an issue with the bonus-malus system in the context of insurance, specifically related to the ceding of bonus-malus information to a subsequent insurer. This error typically arises in the context of reinsurance or when transferring policies between insurers.

    Cause:

    1. Incorrect Configuration: The bonus-malus system may not be properly configured for the specific insurer or policy in question.
    2. Missing Data: Required data for the bonus-malus calculation or transfer may be missing or incomplete.
    3. Policy Status: The policy may not be in a status that allows for the ceding of bonus-malus information.
    4. Insurer Relationship: There may be an issue with the relationship between the original insurer and the subsequent insurer, such as a lack of agreement on bonus-malus terms.
    5. Technical Issues: There could be a technical issue within the SAP system that is preventing the proper processing of the bonus-malus information.

    Solution:

    1. Check Configuration: Review the configuration settings for the bonus-malus system in SAP to ensure they are set up correctly for the involved insurers.
    2. Verify Data Completeness: Ensure that all necessary data related to the policy and bonus-malus calculations is complete and accurate.
    3. Policy Review: Check the status of the policy to ensure it is eligible for ceding bonus-malus information.
    4. Insurer Agreement: Confirm that there is a valid agreement in place between the original and subsequent insurers regarding the handling of bonus-malus.
    5. System Logs: Review system logs for any additional error messages or warnings that could provide more context on the issue.
    6. Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message.
    7. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information:

    • Bonus-Malus System: This is a system used in insurance to adjust premiums based on the insured's claim history. A good claim history can lead to lower premiums, while a poor history can result in higher premiums.
    • Ceding: In insurance, ceding refers to the process of transferring risk from one insurer to another, often seen in reinsurance arrangements.
    • SAP Modules: This error may be related to specific SAP modules such as SAP FS-CD (Collections and Disbursements) or SAP FS-RI (Reinsurance).

    By addressing the potential causes and following the suggested solutions, you should be able to resolve the error message /MVA/AMC_BM_MSG828.

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