How To Fix /MVA/AMC_BM_MSG820 - Bonus-malus - Contract data missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 820

• Message text: Bonus-malus - Contract data missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG820 - Bonus-malus - Contract data missing ?

  The SAP error message /MVA/AMC_BM_MSG820 related to Bonus-Malus indicates that there is missing contract data in the system. This error typically arises in the context of the Bonus-Malus system, which is used in insurance and other industries to adjust premiums based on the risk profile of the insured entity.
  Cause:
  The error message /MVA/AMC_BM_MSG820 is triggered when the system attempts to process a transaction or calculation related to Bonus-Malus, but it cannot find the necessary contract data. This could be due to several reasons, including:
  
  Missing Contract Information: The contract associated with the transaction may not be created or may not have been properly maintained in the system.
  Incorrect Configuration: The configuration settings for the Bonus-Malus system may not be set up correctly, leading to the inability to retrieve contract data.
  Data Inconsistencies: There may be inconsistencies or errors in the data that prevent the system from accessing the required contract information.
  Authorization Issues: The user may not have the necessary permissions to access the contract data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Contract Data: Verify that the contract related to the transaction exists in the system. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings for the Bonus-Malus system to ensure that they are set up correctly. This may involve reviewing the customizing settings in the SAP system.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the contract data. This may involve using transaction codes like SE16 or SE11 to view the relevant database tables.
  User Authorization: Ensure that the user has the necessary authorizations to access the contract data. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help notes related to the Bonus-Malus functionality for additional guidance on troubleshooting this error.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and any specific transaction codes related to Bonus-Malus processing.
  SAP Notes: Search for SAP Notes related to Bonus-Malus and the specific error message for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the issue causing the /MVA/AMC_BM_MSG820 error in your SAP system.