How To Fix /MVA/AMC_BM_MSG802 - For rating reason &1, an external rating is required in prem. level &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 802

• Message text: For rating reason &1, an external rating is required in prem. level &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG802 - For rating reason &1, an external rating is required in prem. level &2 ?

  The SAP error message /MVA/AMC_BM_MSG802 typically indicates that an external rating is required for a specific rating reason at a particular premium level. This error is often encountered in the context of SAP's insurance or financial modules, particularly when dealing with premium calculations or rating processes.
  Cause:
  The error message is triggered when the system expects an external rating to be provided for a specific rating reason and premium level, but it is either missing or not configured correctly. This can happen due to several reasons:
  
  Missing Configuration: The external rating configuration for the specified rating reason and premium level may not be set up in the system.
  Incorrect Data: The data provided for the rating reason or premium level may be incorrect or not aligned with the expected values.
  Integration Issues: If the system is supposed to call an external service for rating and that service is not reachable or not responding, this error may occur.
  Authorization Issues: There may be authorization issues preventing the system from accessing the required external rating service.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the external rating configuration is correctly set up for the specified rating reason and premium level. This may involve checking the relevant customizing settings in the SAP system.
  
  
  
  Validate Input Data:
  
  Ensure that the data being passed for the rating reason and premium level is correct and matches the expected values in the system.
  
  
  
  Review External Services:
  
  If the system relies on an external service for rating, check the connectivity and availability of that service. Ensure that the service is up and running and that the SAP system can communicate with it.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system account executing the rating process has the necessary authorizations to access the external rating service.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to the specific module you are working with for any additional configuration or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to the configuration of external ratings, such as customizing transactions for insurance or financial services.
  Logs and Traces: Review system logs or traces to gather more information about the error context, which can help in diagnosing the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.