How To Fix /MVA/AMC_BM_MSG245 - Bonus-malus status required

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 245

• Message text: Bonus-malus status required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG245 - Bonus-malus status required ?

  The SAP error message /MVA/AMC_BM_MSG245 Bonus-malus status required typically occurs in the context of the Bonus-Malus system, which is often used in insurance and other industries to adjust premiums based on the claim history of a customer. This error indicates that a required bonus-malus status is missing or not properly configured for the transaction you are trying to process.
  Cause:
  
  Missing Configuration: The bonus-malus status for the relevant customer or policy may not be set up in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the bonus-malus status, such as missing entries in the relevant tables.
  Incorrect Transaction Type: The transaction you are trying to execute may not be compatible with the current bonus-malus settings.
  User Authorization: The user may not have the necessary permissions to access or modify the bonus-malus status.
  
  Solution:
  
  Check Configuration: Verify that the bonus-malus status is correctly configured for the relevant customer or policy. This can usually be done in the configuration settings of the SAP system.
  Update Data: If the status is missing, you may need to create or update the bonus-malus status for the customer or policy in question.
  Review Transaction Type: Ensure that the transaction you are trying to execute is appropriate for the bonus-malus system and that all required fields are filled out correctly.
  User Permissions: Check if the user has the necessary authorizations to access and modify the bonus-malus status. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to the SAP documentation or help files related to the Bonus-Malus system for specific instructions on how to resolve this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the bonus-malus functionality.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing bonus-malus statuses, such as those for configuration or reporting.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the /MVA/AMC_BM_MSG245 Bonus-malus status required error message.