How To Fix /MVA/AMC_BM_MSG192 - Bonus-malus data &1 is locked by another processor

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 192

• Message text: Bonus-malus data &1 is locked by another processor

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG192 - Bonus-malus data &1 is locked by another processor ?

  The SAP error message /MVA/AMC_BM_MSG192 indicates that the bonus-malus data for a specific entry (denoted by &1) is currently locked by another user or process. This typically occurs in systems where multiple users may be trying to access or modify the same data simultaneously, leading to a locking conflict.
  Cause:
  
  Concurrent Access: Another user or process is currently editing or processing the bonus-malus data, which prevents other users from making changes until the lock is released.
  Long-running Transactions: If a transaction takes a long time to complete, it may hold the lock for an extended period, causing other users to encounter this error.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios, especially in high-transaction environments.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try to access the data again. The lock will be released once the other user or process completes their transaction.
  Identify the Lock: Use transaction code SM12 to check for active locks in the system. You can look for the specific user or process that is holding the lock on the bonus-malus data.
  Contact the User: If you identify the user holding the lock, you can contact them to see if they can complete their transaction or release the lock.
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still processing the data.
  Review System Performance: If this issue occurs frequently, consider reviewing system performance and transaction handling to minimize locking conflicts. This may involve optimizing processes or increasing system resources.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. SAP uses a locking mechanism to ensure data integrity during concurrent access.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view locks), SM21 (to check system logs), and ST22 (to check for dumps) for further investigation.
  User Training: Ensure that users are trained on how to properly handle transactions to minimize the chances of locking conflicts.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP community for more specific guidance related to your system configuration.