How To Fix /MVA/AMC_BM_MSG001 - Bonus-malus cannot be changed, cert. issued acc. to comp. ins. law

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 001

• Message text: Bonus-malus cannot be changed, cert. issued acc. to comp. ins. law

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG001 - Bonus-malus cannot be changed, cert. issued acc. to comp. ins. law ?

  The SAP error message /MVA/AMC_BM_MSG001 indicates that a bonus-malus (a system used in insurance to adjust premiums based on the claim history) cannot be changed because a certificate has already been issued according to the company's insurance law. This typically occurs in the context of managing insurance policies and their associated bonuses or penalties based on the insured's claim history.
  Cause:
  
  Certificate Issued: The primary reason for this error is that a certificate related to the bonus-malus system has already been issued. Once a certificate is generated, the associated bonus-malus values are locked to maintain compliance with insurance regulations.
  Regulatory Compliance: Insurance laws often require that once a certificate is issued, the terms cannot be altered to prevent fraud or misrepresentation.
  
  Solution:
  
  Review the Certificate: Check the issued certificate to understand the current bonus-malus status. If changes are necessary, you may need to revoke or cancel the existing certificate, if permissible under your company's policies and local regulations.
  Consult with Compliance: Before making any changes, consult with your compliance or legal department to ensure that any actions taken are in line with insurance regulations.
  System Configuration: If you believe that the system should allow changes under certain conditions, you may need to review the configuration settings in SAP related to the bonus-malus process. This may require assistance from an SAP consultant or your IT department.
  Documentation: Ensure that all changes and the reasons for them are well documented to maintain a clear audit trail.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message.
  User Manual: Refer to the user manual or help documentation for the specific SAP module you are using (e.g., SAP for Insurance) for more detailed instructions on handling bonus-malus adjustments.
  Training: If this is a recurring issue, consider providing training for users on the proper procedures for managing bonus-malus adjustments and the implications of issuing certificates.
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP support team for more tailored guidance.