How To Fix MSS_CAT_APPR_BL004 - Incorrect approval mode for personnel number &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSS_CAT_APPR_BL - Business Layer Messages: CATS Consolidation Approval

  • Message number: 004

  • Message text: Incorrect approval mode for personnel number &

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MSS_CAT_APPR_BL004 - Incorrect approval mode for personnel number & ?

    The SAP error message MSS_CAT_APPR_BL004 Incorrect approval mode for personnel number & typically occurs in the context of the SAP Manager Self-Service (MSS) application, particularly when dealing with time management or leave requests. This error indicates that there is an issue with the approval mode set for the specified personnel number.

    Cause:

    1. Incorrect Configuration: The approval mode for the personnel number may not be set correctly in the system. This could be due to a misconfiguration in the workflow settings or the approval process.
    2. Missing Authorization: The user attempting to approve or process the request may not have the necessary authorizations or roles assigned to them.
    3. Personnel Number Issues: The personnel number may not be valid, or there may be issues with the employee's status (e.g., inactive, terminated).
    4. Workflow Settings: The workflow for approvals may not be properly defined or activated in the system.

    Solution:

    1. Check Approval Mode Configuration:

      • Navigate to the configuration settings for the approval process in SAP.
      • Ensure that the approval mode for the personnel number is correctly defined and matches the expected values.
    2. Verify User Authorizations:

      • Check the roles and authorizations assigned to the user who is trying to perform the approval.
      • Ensure that they have the necessary permissions to approve requests for the specified personnel number.
    3. Validate Personnel Number:

      • Confirm that the personnel number is valid and active in the system.
      • Check the employee's status to ensure they are not inactive or terminated.
    4. Review Workflow Settings:

      • Ensure that the workflow for the approval process is correctly set up and activated.
      • Check for any errors in the workflow logs that may indicate issues with the approval process.
    5. Consult SAP Notes:

      • Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
    6. Testing:

      • After making any changes, test the approval process again to see if the error persists.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SWDD (Workflow Builder) or PFCG (Role Maintenance) to check and modify workflow and authorization settings.
    • SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
    • Documentation: Review the SAP Help Portal for documentation related to Manager Self-Service and approval workflows.

    By following these steps, you should be able to identify and resolve the issue causing the MSS_CAT_APPR_BL004 error message.

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