How To Fix MSR_INSP_MESSAGES336 - Check QM control data; Inspection Carried Out By Customer

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_INSP_MESSAGES - Messages for Inspections

• Message number: 336

• Message text: Check QM control data; Inspection Carried Out By Customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_INSP_MESSAGES336 - Check QM control data; Inspection Carried Out By Customer ?

  The SAP error message MSR_INSP_MESSAGES336 with the description "Check QM control data; Inspection Carried Out By Customer" typically occurs in the context of Quality Management (QM) processes within SAP. This error indicates that there is an issue with the quality management control data related to the inspection process, particularly when the inspection is designated as being carried out by the customer.
  Cause:
  
  QM Control Data Configuration: The error often arises due to incorrect or incomplete configuration in the QM control data. This could include settings related to inspection types, inspection plans, or quality info records.
  Inspection Type: The inspection type may not be properly defined for the material or the process being used.
  Customer Inspection: If the inspection is marked as being carried out by the customer, there may be specific requirements or settings that are not met in the system.
  Master Data Issues: There could be issues with the master data for the material, vendor, or customer that affect the inspection process.
  
  Solution:
  
  
  Check QM Control Data: 
  
  Navigate to the QM control data settings in SAP and verify that all necessary configurations are correctly set up for the relevant inspection type.
  Ensure that the inspection type is correctly assigned to the material and that the settings for customer inspections are properly configured.
  
  
  
  Review Inspection Plans: 
  
  Check the inspection plans associated with the material to ensure they are complete and correctly defined.
  Make sure that the inspection characteristics and methods are appropriate for the customer inspection scenario.
  
  
  
  Validate Master Data: 
  
  Review the master data for the material, vendor, and customer to ensure that all relevant information is accurate and complete.
  Ensure that the customer-specific settings are correctly maintained in the system.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on configuring QM control data and handling customer inspections.
  
  
  
  Testing: 
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs and that the inspection process can be completed successfully.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as QM01 (Create Quality Notification), QCC1 (Create Inspection Plan), or MM02 (Change Material) to access and modify the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on QM configuration.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify QM control data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in Quality Management for further assistance.