How To Fix MSR_INSP_MESSAGES241 - You cannot reject single inspection split items w/o confirmed follow-up

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_INSP_MESSAGES - Messages for Inspections

• Message number: 241

• Message text: You cannot reject single inspection split items w/o confirmed follow-up

What causes this issue?

You want to reject an inspection split item without confirmation.
However, you can only use this function for an inspection split item if
you have confirmed it and have subsequently cancelled the corresponding
logistical follow-up document and any material documents that may have
been created for valuation.

System Response

The system does not allow you to reject the inspection split item.

How to fix this error?

You can delete inspection split items. Note however, that a deletion is
not allowed if you have already confirmed all other inspection split
items. Alternatively, you can reject the complete delivery item by
selecting all the split items for rejection.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_INSP_MESSAGES241 - You cannot reject single inspection split items w/o confirmed follow-up ?

  The SAP error message MSR_INSP_MESSAGES241 indicates that you are trying to reject a single inspection split item without having a confirmed follow-up action. This typically occurs in the context of quality management (QM) processes, particularly when dealing with inspection lots and their associated items.
  Cause:
  The error arises when:
  
  You have split an inspection lot into multiple items (sub-items) for detailed inspection.
  You are attempting to reject one of these split items without first confirming any follow-up actions that may be required for that item.
  The system requires that all follow-up actions (like re-inspection, scrapping, or other quality-related actions) be confirmed before you can reject the item.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Confirm Follow-Up Actions: 
  
  Navigate to the inspection lot in question and check if there are any follow-up actions that need to be confirmed.
  Confirm any necessary follow-up actions for the split item you are trying to reject.
  
  
  
  Check Inspection Lot Status:
  
  Ensure that the inspection lot is in a status that allows for rejection. If the lot is in a status that does not permit rejection, you may need to change its status.
  
  
  
  Review Split Items:
  
  Make sure that you are correctly handling the split items. If you need to reject a split item, ensure that you are following the correct procedure for that specific item.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's quality management procedures for specific instructions on handling inspection lots and split items.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in SAP QM.
  
  
  
  Related Information:
  
  Quality Management (QM): Understanding the QM module in SAP can help you navigate inspection lots, split items, and follow-up actions more effectively.
  Inspection Lot Management: Familiarize yourself with how inspection lots are created, managed, and processed in SAP.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to address the error and proceed with your quality management processes in SAP.