How To Fix MSR_INSP_MESSAGES238 - You cannot reject inspection item &1/&2, all other items are confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_INSP_MESSAGES - Messages for Inspections

• Message number: 238

• Message text: You cannot reject inspection item &1/&2, all other items are confirmed

What causes this issue?

If you were to reject inspection split item &V1&/&V2&, only inspection
split items with a confirmed logistical follow-up activity for which the
sum of the inspected quantity is lower than the delivery quantity would
remain. This situation is not allowed.

System Response

The system does not allow you to reject the inspection split item.

How to fix this error?

To reject the selected inspection split items<(>,<)> create a new
inspection split item first.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_INSP_MESSAGES238 - You cannot reject inspection item &1/&2, all other items are confirmed ?

  The SAP error message MSR_INSP_MESSAGES238 indicates that you are trying to reject an inspection item in a quality inspection lot, but all other items in that lot have already been confirmed. This situation typically arises in the context of quality management processes where inspection lots are used to evaluate the quality of materials or products.
  Cause:
  The error occurs because the system enforces a rule that prevents the rejection of an inspection item if all other items in the inspection lot have been confirmed. This is likely a safeguard to ensure that the integrity of the inspection process is maintained, as rejecting an item when others are confirmed could lead to inconsistencies in the quality assessment.
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Confirm Other Items: If you need to reject the specific item, you may need to first unconfirm the other items in the inspection lot. This can be done by reversing the confirmation for those items, allowing you to reject the item you intended to.
  
  
  Review Inspection Lot Status: Check the status of the inspection lot. If the lot is in a state that does not allow for changes (e.g., it has been fully processed), you may need to take additional steps to change its status.
  
  
  Consult Quality Management Procedures: Review your organization's quality management procedures to ensure that you are following the correct process for handling inspection items. There may be specific guidelines on how to manage rejections and confirmations.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like QA32 for processing inspection lots) to manage the inspection lot and its items effectively.
  
  
  Seek Help from SAP Support: If the issue persists or if you are unsure about the steps to take, consider reaching out to your SAP support team or consulting the SAP Help Portal for more detailed guidance.
  
  
  Related Information:
  
  Quality Management (QM) Module: This error is related to the QM module in SAP, which deals with quality inspections, quality control, and related processes.
  Inspection Lot Management: Understanding how inspection lots are managed in SAP can help in troubleshooting similar issues in the future.
  SAP Notes and Documentation: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling inspection items.
  
  By following these steps, you should be able to address the error and proceed with your quality management tasks in SAP.