How To Fix MSR_INSP_MESSAGES065 - Delivery &1 is locked by user &2; try again later

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_INSP_MESSAGES - Messages for Inspections

• Message number: 065

• Message text: Delivery &1 is locked by user &2; try again later

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_INSP_MESSAGES065 - Delivery &1 is locked by user &2; try again later ?

  The SAP error message MSR_INSP_MESSAGES065 indicates that a delivery document (in this case, identified as &1) is currently locked by another user (&2). This typically occurs when one user is editing or processing a delivery document, and another user attempts to access or modify the same document simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently working on the delivery document, which locks it to prevent conflicting changes.
  System Lock: The system may have a lock due to a previous transaction that did not complete properly, leaving the document in a locked state.
  Long-running Transactions: If a user is taking a long time to process the document, it may remain locked for an extended period.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try accessing the document again.
  Check Lock Entries: You can check the lock entries in the system using transaction code SM12. This will show you which user has locked the document. If you have the necessary authorizations, you can unlock it, but this should be done with caution to avoid data inconsistency.
  Communicate with the User: If you identify the user who has locked the document, you can communicate with them to find out when they expect to finish their work.
  Review System Logs: If the lock seems to be persistent and not due to active user sessions, check the system logs for any errors or issues that might have caused the lock to remain.
  Transaction Monitoring: If this issue occurs frequently, consider monitoring the transactions that lead to locks and optimizing them to reduce the likelihood of concurrent access issues.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors.
  SM37: To monitor background jobs that might be affecting the delivery processing.
  
  
  
  User Training: Ensure that users are trained on how to properly handle delivery documents to minimize locking issues, such as completing transactions promptly.
  
  
  System Configuration: Review system settings related to document locking and user sessions to ensure they are optimized for your business processes.
  
  
  If the problem persists or if you are unsure about unlocking a document, it may be best to consult with your SAP Basis team or system administrator for further assistance.