How To Fix MSR_INSP_MESSAGES039 - Follow-up activity is missing; item &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_INSP_MESSAGES - Messages for Inspections

• Message number: 039

• Message text: Follow-up activity is missing; item &1/&2

What causes this issue?

The follow-up activity is missing.

System Response

The inspection is incomplete and cannot be confirmed.
This only applies to inspections in the warehouse; inspections by the
supplier do not require confirmation.

How to fix this error?

Select an appropriate follow-up activity.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_INSP_MESSAGES039 - Follow-up activity is missing; item &1/&2 ?

  The SAP error message MSR_INSP_MESSAGES039 indicates that there is a missing follow-up activity for a specific inspection item in the system. This error typically arises in the context of quality management processes, particularly when dealing with inspection lots and their associated follow-up actions.
  Cause:
  The error can occur due to several reasons:
  
  Missing Follow-Up Activity: The inspection item referenced in the error message does not have a defined follow-up activity in the system. This could be due to configuration issues or missing entries in the relevant tables.
  Incorrect Configuration: The configuration settings for the inspection lot or the quality management module may not be set up correctly, leading to the absence of expected follow-up activities.
  Data Inconsistencies: There may be inconsistencies in the data related to the inspection lot or the materials involved, which can prevent the system from identifying the appropriate follow-up actions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Follow-Up Activities:
  
  Navigate to the relevant configuration settings in SAP (usually found in the Quality Management module).
  Verify that the follow-up activities for the inspection type and item category are correctly defined.
  
  
  
  Review Inspection Lot:
  
  Check the inspection lot associated with the error message. Ensure that all necessary data is complete and correct.
  Look for any missing entries or inconsistencies in the inspection lot data.
  
  
  
  Configuration Settings:
  
  If you have access to the configuration settings, review the settings for the inspection types and ensure that the follow-up activities are properly assigned.
  You may need to consult with your SAP Basis or Quality Management team to make necessary adjustments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on setting up follow-up activities for inspection lots.
  You can also check SAP Notes for any known issues or patches related to this error message.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the follow-up activities are now recognized by the system and that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as QA32 (for managing inspection lots) or QA03 (to display inspection lots) to investigate the issue further.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary authorizations to view and modify inspection lot data and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.