How To Fix MSR012 - Follow-up activity is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR -

• Message number: 012

• Message text: Follow-up activity is incomplete

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR012 - Follow-up activity is incomplete ?

  The SAP error message MSR012, which states "Follow-up activity is incomplete," typically occurs in the context of the Materials Management (MM) module, particularly when dealing with purchasing documents, goods movements, or inventory management. This error indicates that there is a follow-up activity that has not been completed, which is preventing the system from processing the current transaction.
  Causes:
  
  
  Incomplete Follow-Up Activities: The most common cause is that a follow-up activity related to a previous transaction has not been completed. For example, if a purchase order (PO) has a follow-up activity like a goods receipt or invoice verification that hasn't been processed, this error may occur.
  
  
  Missing Data: Required data for the follow-up activity may be missing or incorrect, leading to the inability to complete the transaction.
  
  
  Document Status: The status of the document may not allow for further processing. For instance, if a document is in a blocked status, it may prevent follow-up activities.
  
  
  Configuration Issues: There may be configuration settings in the system that are not aligned with the business processes, leading to incomplete follow-up activities.
  
  
  Solutions:
  
  
  Check Follow-Up Activities: Review the previous transactions related to the current document. Ensure that all necessary follow-up activities (like goods receipts, invoice postings, etc.) have been completed.
  
  
  Review Document Status: Check the status of the document in question. If it is blocked or in a status that prevents further processing, resolve the issue by unblocking or changing the status as necessary.
  
  
  Complete Missing Data: Ensure that all required fields and data are filled in correctly. This may involve checking the purchase order, goods receipt, or any related documents for completeness.
  
  
  Consult with Configuration Team: If the issue persists, it may be necessary to consult with the SAP configuration team to ensure that the system settings align with the business processes and that there are no configuration errors.
  
  
  Transaction Logs: Check transaction logs or error logs for more detailed information about what might be causing the issue. This can provide insights into specific missing data or steps.
  
  
  SAP Notes and Support: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), MIGO (Goods Movement), and MIRO (Invoice Verification) to navigate and check the status of documents.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the follow-up activities.
  Documentation: Review SAP documentation or training materials related to the specific module (MM, SD, etc.) to understand the workflow and dependencies between transactions.
  
  By following these steps, you should be able to identify and resolve the issue related to the MSR012 error message in SAP.