How To Fix MSR002 - Document type &1 is not activated for advanced returns

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR -

• Message number: 002

• Message text: Document type &1 is not activated for advanced returns

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR002 - Document type &1 is not activated for advanced returns ?

  The SAP error message MSR002 indicates that a specific document type (denoted by &1) is not activated for advanced returns processing in the system. This error typically arises in the context of managing returns and logistics processes within SAP, particularly when using the Advanced Returns Management (ARM) functionality.
  Cause:
  The primary cause of this error is that the document type you are trying to use for processing returns has not been configured or activated for the Advanced Returns Management functionality. This can happen if:
  
  The document type is not set up in the system for advanced returns.
  The configuration settings for the document type do not include the necessary parameters for advanced returns processing.
  The document type is not relevant for the advanced returns process as per the business requirements.
  
  Solution:
  To resolve the MSR002 error, you can follow these steps:
  
  
  Check Document Type Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Logistics Execution > Returns > Advanced Returns Management > Define Document Types for Advanced Returns.
  Verify if the document type in question is listed and activated for advanced returns.
  
  
  
  Activate Document Type:
  
  If the document type is not activated, you can activate it by selecting the document type and ensuring that the necessary settings for advanced returns are enabled.
  
  
  
  Review Configuration Settings:
  
  Ensure that all relevant settings for the document type are correctly configured, including any necessary parameters that define how the document type interacts with the advanced returns process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Advanced Returns Management to ensure that you are following the correct procedures for your specific version of SAP.
  
  
  
  Testing:
  
  After making changes, perform a test to ensure that the document type can now be used for advanced returns without triggering the error.
  
  
  
  User Authorization:
  
  Ensure that the user attempting to process the return has the necessary authorizations to work with the specified document type.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or VL01N for creating returns to test the changes.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the MSR002 error and successfully process advanced returns using the specified document type.