How To Fix MSI_ECC020 - &1 is not a valid GTIN


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSI_ECC - Mini platform ECC object messages

  • Message number: 020

  • Message text: &1 is not a valid GTIN

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MSI_ECC020 - &1 is not a valid GTIN ?

    The SAP error message "MSI_ECC020 &1 is not a valid GTIN" indicates that the Global Trade Item Number (GTIN) provided in the system is not valid. GTINs are used to uniquely identify products and can be in the form of UPC, EAN, or ISBN codes, among others. This error typically arises in scenarios involving inventory management, sales, or logistics where GTINs are required for product identification.

    Causes:

    1. Incorrect GTIN Format: The GTIN may not conform to the expected format (e.g., length, numeric characters).
    2. Invalid GTIN: The GTIN may not exist in the database or may not be registered with the appropriate standards organization (like GS1).
    3. Leading Zeros: Sometimes, GTINs may have leading zeros that are not recognized if the system is not configured to handle them properly.
    4. Data Entry Errors: Manual entry errors can lead to incorrect GTINs being input into the system.
    5. Configuration Issues: The system may not be configured to recognize certain GTINs or may have outdated data.

    Solutions:

    1. Verify GTIN: Check the GTIN for accuracy. Ensure it is the correct number and follows the proper format (e.g., 12 digits for UPC, 13 digits for EAN).
    2. Check Registration: Ensure that the GTIN is registered and valid. You can use online GTIN validation tools or check with GS1.
    3. Leading Zeros: If the GTIN has leading zeros, ensure that the system is set up to recognize them. This may involve adjusting settings in SAP.
    4. Data Entry Review: Review the data entry process to minimize human errors. Implement validation checks during data entry.
    5. Update Master Data: If the GTIN is valid but not recognized, ensure that the product master data in SAP is updated with the correct GTIN.
    6. Consult Documentation: Refer to SAP documentation or support for specific configuration settings related to GTIN handling.

    Related Information:

    • GTIN Formats: Familiarize yourself with the different GTIN formats (GTIN-8, GTIN-12, GTIN-13, GTIN-14) and their respective uses.
    • SAP Configuration: Review the configuration settings in SAP related to product master data and GTIN management.
    • GS1 Standards: Understand the GS1 standards for GTINs and how they apply to your products.
    • SAP Notes: Check for any relevant SAP Notes or updates that may address known issues with GTIN validation.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP logistics and inventory management.

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