How To Fix MSI_ECC005 - Synchronization terminated as hierarchy ID &1 has not been maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: MSI_ECC - Mini platform ECC object messages

• Message number: 005

• Message text: Synchronization terminated as hierarchy ID &1 has not been maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSI_ECC005 - Synchronization terminated as hierarchy ID &1 has not been maintained ?

  The SAP error message MSI_ECC005 indicates that a synchronization process has been terminated because a specific hierarchy ID has not been maintained. This error typically occurs in the context of Master Data Synchronization (MDS) or when working with SAP Master Data Governance (MDG) and can affect the synchronization of data between different systems or modules.
  Cause:
  The error is caused by the absence of a required hierarchy ID in the system. This can happen due to several reasons:
  
  Missing Hierarchy Definition: The hierarchy ID that is referenced in the synchronization process has not been defined or created in the system.
  Incorrect Configuration: The configuration settings for the hierarchy may be incorrect or incomplete.
  Data Inconsistency: There may be inconsistencies in the master data that prevent the hierarchy from being recognized or utilized properly.
  
  Solution:
  To resolve the MSI_ECC005 error, you can follow these steps:
  
  
  Check Hierarchy ID: Verify that the hierarchy ID mentioned in the error message exists in the system. You can do this by navigating to the relevant transaction or configuration area where hierarchies are maintained.
  
  
  Maintain Hierarchy: If the hierarchy ID does not exist, you will need to create or maintain it. This can typically be done in the following way:
  
  Go to the relevant transaction (e.g., SPRO for configuration).
  Navigate to the section for maintaining hierarchies (e.g., under Master Data or specific application areas).
  Create or update the hierarchy as needed.
  
  
  
  Review Configuration: Ensure that the configuration settings related to the hierarchy are correct. This includes checking any dependencies or relationships that may affect the hierarchy.
  
  
  Data Consistency Check: Perform a consistency check on the master data to ensure that there are no other issues that could be causing the synchronization to fail.
  
  
  Re-run Synchronization: After making the necessary changes, re-run the synchronization process to see if the error has been resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MDG_MDS, SPRO, or others that pertain to master data management and hierarchy maintenance.
  Documentation: Refer to SAP documentation or help resources for detailed guidance on maintaining hierarchies and troubleshooting synchronization issues.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP Master Data Governance or related areas.
  
  By addressing the missing hierarchy ID and ensuring proper configuration, you should be able to resolve the MSI_ECC005 error and successfully complete the synchronization process.