How To Fix MSI_CUST_PRODCAT104 - Material types: error retrieving data

SAP Error Message - Details

• Message type: E = Error

• Message class: MSI_CUST_PRODCAT - Message Class for Loading to Category Hierarchies

• Message number: 104

• Message text: Material types: error retrieving data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSI_CUST_PRODCAT104 - Material types: error retrieving data ?

  The SAP error message MSI_CUST_PRODCAT104, which indicates "Material types: error retrieving data," typically occurs in the context of material management and product categorization within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Missing Configuration: The material type may not be properly configured in the system. This can happen if the material type is not defined in the relevant customizing settings.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the material types or related data.
  
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to material types in the database.
  
  
  Transport Issues: If the material type configuration was recently transported from another system (e.g., from development to production), there may have been issues during the transport process.
  
  
  System Performance: Sometimes, performance issues or database locks can prevent the system from retrieving the necessary data.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SPRO transaction and navigate to the relevant configuration settings for material types. Ensure that the material types are correctly defined and activated.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the material types. You can use transaction SU53 to analyze authorization issues.
  
  
  
  Data Consistency Check:
  
  Use transaction SE11 to check the database table related to material types for any inconsistencies. You may also want to run a consistency check if available.
  
  
  
  Transport Logs:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate problems with the material type configuration.
  
  
  
  System Performance:
  
  Monitor the system performance and check for any locks or long-running processes that might be affecting data retrieval. You can use transaction SM12 to check for locks.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error to identify the exact point of failure.
  
  
  
  Related Information:
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  
  
  Documentation: Review SAP documentation related to material management and product categorization for any additional configuration steps or best practices.
  
  
  By following these steps, you should be able to identify the cause of the MSI_CUST_PRODCAT104 error and implement a solution to resolve it. If the problem persists, consider reaching out to SAP support for further assistance.