How To Fix MSGSERVER078 - Connection test to server & failed

SAP Error Message - Details

• Message type: E = Error

• Message class: MSGSERVER - Messages for Message Server

• Message number: 078

• Message text: Connection test to server & failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSGSERVER078 - Connection test to server & failed ?

  The SAP error message MSGSERVER078 indicates that a connection test to the server has failed. This can occur for various reasons, and understanding the cause is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the client and the SAP server.
  Incorrect Configuration: The connection parameters (such as hostname, port, or instance number) may be incorrectly configured in the SAP GUI or the connection settings.
  Server Down: The SAP server may be down or not running.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the SAP server.
  SAP Router Issues: If you are using an SAP router, there may be issues with the router configuration or connectivity.
  SAP Service Not Running: The required SAP services (like the message server) may not be running on the server.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or tracert to check if the server is reachable.
  Ensure that there are no network outages or issues.
  
  
  
  Verify Connection Parameters:
  
  Double-check the connection settings in the SAP GUI (e.g., SAP system ID, application server, instance number, and system number).
  Ensure that the hostname and port are correct.
  
  
  
  Check Server Status:
  
  Verify that the SAP server is up and running. You can check this by logging into the server or using monitoring tools.
  If the server is down, restart the necessary services.
  
  
  
  Firewall and Security Settings:
  
  Ensure that firewalls are configured to allow traffic on the required ports (typically port 3200 for the message server).
  Check with your network administrator to ensure that there are no restrictions.
  
  
  
  SAP Router Configuration:
  
  If using an SAP router, ensure that it is correctly configured and operational.
  Check the router logs for any errors.
  
  
  
  Check SAP Services:
  
  Use transaction SM51 to check the status of the application servers and ensure that the message server is running.
  Restart the message server if necessary.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to connection issues for specific guidance and troubleshooting steps.
  Logs: Review the logs on both the client and server sides for any additional error messages that may provide more context.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.