How To Fix MSGSERVER072 - Enter a protocol

SAP Error Message - Details

• Message type: E = Error

• Message class: MSGSERVER - Messages for Message Server

• Message number: 072

• Message text: Enter a protocol

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSGSERVER072 - Enter a protocol ?

  The SAP error message MSGSERVER072 typically indicates that a protocol has not been specified in the context of a network connection or communication setup. This error can occur in various scenarios, such as when configuring the SAP GUI, setting up a connection to an SAP system, or during the installation of SAP components.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Protocol Specification: The connection settings do not specify a protocol (e.g., HTTP, HTTPS, RFC, etc.) that the SAP system should use.
  Incorrect Configuration: The configuration files or parameters may be incorrectly set, leading to the omission of the required protocol.
  Network Issues: There may be underlying network issues that prevent the proper identification of the protocol.
  
  Solution:
  To resolve the MSGSERVER072 error, you can follow these steps:
  
  
  Check Connection Settings:
  
  Ensure that the connection settings in the SAP GUI or the relevant configuration files specify a valid protocol.
  For example, if you are using the SAP GUI, check the connection properties and ensure that the protocol (e.g., HTTP, HTTPS, RFC) is correctly defined.
  
  
  
  Review Configuration Files:
  
  If you are working with configuration files (like saplogon.ini or saprouter settings), open these files and verify that the protocol is specified correctly.
  Look for entries related to the connection and ensure they are complete.
  
  
  
  Use SAP GUI Configuration:
  
  If you are using the SAP GUI, you can try to reconfigure the connection by going to the SAP Logon pad, selecting the connection, and editing the properties to ensure the protocol is set.
  
  
  
  Check Network Configuration:
  
  Ensure that there are no network issues that might be affecting the connection. This includes checking firewalls, proxies, and network routes.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or help resources for specific guidance on configuring connections and protocols.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to connection issues or specific error messages for additional troubleshooting steps.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the SAP Help Portal for detailed documentation on configuring network connections and protocols.
  
  By following these steps, you should be able to identify and resolve the issue related to the MSGSERVER072 error message.