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How To Fix MSGSERVER062 - Trace for server & could not be deactivated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSGSERVER - Messages for Message Server

  • Message number: 062

  • Message text: Trace for server & could not be deactivated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MSGSERVER062 - Trace for server & could not be deactivated ?

    The SAP error message MSGSERVER062 indicates that the trace for a specific server could not be deactivated. This error typically occurs in the context of SAP's message server, which is responsible for managing communication between different application servers in an SAP system landscape.

    Cause

    The error can be caused by several factors, including:

    1. Insufficient Permissions: The user trying to deactivate the trace may not have the necessary authorizations.
    2. Active Processes: There may be active processes or sessions that are preventing the trace from being deactivated.
    3. Configuration Issues: There could be misconfigurations in the SAP system that are affecting the message server's ability to manage traces.
    4. System Load: High system load or performance issues may interfere with the trace management.
    5. Technical Issues: There may be underlying technical issues with the message server or the SAP kernel.

    Solution

    To resolve the MSGSERVER062 error, you can try the following steps:

    1. Check User Authorizations: Ensure that the user has the necessary authorizations to deactivate traces. You may need to consult with your SAP security team.

    2. Review Active Sessions: Check if there are any active sessions or processes that might be using the trace. You can use transaction codes like SM50 or SM66 to monitor active processes.

    3. Use Transaction SM21: Check the system log for any related error messages that might provide more context about why the trace could not be deactivated.

    4. Restart the Message Server: If feasible, restarting the message server can sometimes resolve transient issues. However, this should be done with caution and ideally during a maintenance window.

    5. Check Configuration: Review the configuration settings for the message server and ensure they are set correctly. This includes checking the instance profile parameters.

    6. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.

    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM51 (to view application servers), SM50 (to monitor processes), and SM21 (to view system logs).
    • SAP Documentation: Review SAP documentation related to the message server and tracing to understand how to manage traces effectively.
    • System Monitoring: Implement regular monitoring of your SAP system to catch issues early and maintain optimal performance.

    By following these steps, you should be able to diagnose and resolve the MSGSERVER062 error effectively.

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