How To Fix MSGSERVER018 - No server list received

SAP Error Message - Details

• Message type: E = Error

• Message class: MSGSERVER - Messages for Message Server

• Message number: 018

• Message text: No server list received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSGSERVER018 - No server list received ?

  The SAP error message MSGSERVER018: No server list received typically indicates that the SAP GUI (Graphical User Interface) is unable to retrieve the list of available application servers from the message server. This can occur due to various reasons, including network issues, configuration problems, or issues with the SAP system itself.
  Causes:
  
  Network Issues: There may be a network connectivity problem between the SAP GUI and the SAP message server.
  Incorrect Configuration: The SAP GUI might be incorrectly configured, leading to an inability to connect to the message server.
  Message Server Down: The message server itself may be down or not functioning properly.
  Firewall/Proxy Issues: Firewalls or proxy settings may be blocking the connection to the message server.
  SAP System Configuration: The SAP system may not be properly configured to provide a server list.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the client (SAP GUI) and the server is stable and functioning.
  Use tools like ping or tracert to check connectivity to the message server.
  
  
  
  Verify SAP GUI Configuration:
  
  Open the SAP GUI and check the connection settings.
  Ensure that the correct message server hostname and port are specified.
  If using a load balancer, ensure that the load balancer is correctly configured.
  
  
  
  Check Message Server Status:
  
  Log in to the SAP system using a different method (e.g., directly to an application server) to verify if the message server is operational.
  If you have access, check the status of the message server using transaction SM51 or SMMS.
  
  
  
  Review Firewall/Proxy Settings:
  
  Ensure that any firewalls or proxies are configured to allow traffic to the message server's port (default is usually 3600).
  Consult with your network administrator to verify that there are no restrictions in place.
  
  
  
  SAP System Configuration:
  
  If you have administrative access, check the configuration of the SAP system to ensure that the message server is set up correctly.
  Review the instance profiles and ensure that the message server is correctly defined.
  
  
  
  Check SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Logs and Traces: Check the logs (e.g., dev_w0, dev_ms) for any additional error messages that may provide more context about the issue.
  Documentation: Refer to the official SAP documentation for more details on configuring the SAP GUI and troubleshooting connection issues.
  
  By following these steps, you should be able to diagnose and resolve the MSGSERVER018 error effectively.