How To Fix MSGSERVER012 - An internal error has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: MSGSERVER - Messages for Message Server

• Message number: 012

• Message text: An internal error has occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSGSERVER012 - An internal error has occurred ?

  The SAP error message MSGSERVER012, which states "An internal error has occurred," is a generic error message that can arise from various underlying issues within the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  System Configuration Issues: Misconfigurations in the SAP system settings or parameters can lead to internal errors.
  Database Issues: Problems with the database, such as connectivity issues, corruption, or performance bottlenecks, can trigger this error.
  Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can cause unexpected behavior.
  Memory Issues: Insufficient memory allocation or resource constraints on the application server can lead to internal errors.
  Transport Issues: Problems during the transport of changes from one system to another can result in inconsistencies that trigger this error.
  Patch Level: Running an outdated version of SAP or missing important patches can lead to internal errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for more detailed error messages that can provide insights into the root cause.
  Analyze Dump: If the error is related to a program dump, use transaction ST22 to analyze the short dump for more specific information about the error.
  Review Configuration: Check the configuration settings in the SAP system to ensure they are set up correctly.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly and that there are no connectivity issues.
  Memory Allocation: Monitor the memory usage of the SAP application server and adjust the memory parameters if necessary.
  Update SAP: Ensure that your SAP system is up to date with the latest patches and support packages.
  Consult SAP Notes: Search the SAP Support Portal for relevant SAP Notes that may address the specific error or provide guidance on similar issues.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), SLG1 (Application Log), and ST01 (System Trace) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation and guides related to system administration and troubleshooting for additional insights.
  
  Since MSGSERVER012 is a generic error, the specific resolution may vary based on the context in which it occurs. Always ensure to back up your system and data before making significant changes or updates.