How To Fix MSGC_SE_EAM062 - Both material id and serial id needs to be entered.

SAP Error Message - Details

• Message type: E = Error

• Message class: MSGC_SE_EAM - EAM messages for services

• Message number: 062

• Message text: Both material id and serial id needs to be entered.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSGC_SE_EAM062 - Both material id and serial id needs to be entered. ?

  The SAP error message MSGC_SE_EAM062 indicates that both the material ID and the serial number must be entered in the system for a specific transaction or operation. This error typically occurs in the context of Enterprise Asset Management (EAM) or when dealing with equipment that requires tracking via serial numbers.
  Cause:
  The error arises when a user attempts to perform an action (such as creating or updating a maintenance order, equipment record, or inventory transaction) that requires both a material ID and a serial number, but one or both of these fields are left blank. This is often due to:
  
  Incomplete Data Entry: The user may have forgotten to enter one of the required fields.
  Configuration Issues: The system may be configured to require both fields for certain transactions, and the user is not aware of this requirement.
  User Role Permissions: The user may not have the necessary permissions to view or enter the required data.
  
  Solution:
  To resolve the MSGC_SE_EAM062 error, follow these steps:
  
  
  Check Input Fields: Ensure that both the material ID and the serial number are entered correctly in the relevant fields. Double-check for any typos or formatting issues.
  
  
  Review Transaction Requirements: Consult the documentation or help resources for the specific transaction you are attempting to perform to confirm that both fields are indeed required.
  
  
  User Training: If users are frequently encountering this error, consider providing additional training on the data entry requirements for the relevant transactions.
  
  
  System Configuration: If you believe the requirement for both fields is not appropriate for your business process, consult with your SAP administrator or functional consultant to review the configuration settings. They may need to adjust the settings to align with your business needs.
  
  
  Check User Permissions: Ensure that the user has the necessary permissions to access and enter data in the required fields. If not, the user may need to be granted additional permissions.
  
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to EAM, such as IW31 (Create Maintenance Order), IW32 (Change Maintenance Order), or when managing equipment in the system.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for specific guidelines on handling equipment and materials in SAP EAM.
  
  By following these steps, you should be able to resolve the MSGC_SE_EAM062 error and proceed with your transaction successfully.