How To Fix MSG_UH299 - The hierarchy has been changed by others. Please reload the hierarchy.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSG_UH - Universal Hierarchy Message Class

  • Message number: 299

  • Message text: The hierarchy has been changed by others. Please reload the hierarchy.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MSG_UH299 - The hierarchy has been changed by others. Please reload the hierarchy. ?

    The SAP error message MSG_UH299 indicates that the hierarchy you are trying to work with has been modified by another user or process. This typically occurs in scenarios where multiple users are accessing and modifying the same hierarchical data simultaneously, leading to inconsistencies.

    Cause:

    1. Concurrent Modifications: Another user has made changes to the hierarchy while you were working on it.
    2. Session Timeout: Your session may have timed out, and the data you were working with is no longer valid.
    3. Data Locking: The hierarchy data might be locked by another transaction or user, preventing you from accessing the latest version.

    Solution:

    1. Reload the Hierarchy: The immediate solution is to reload the hierarchy. This can usually be done by navigating to the relevant transaction or screen and refreshing the data.
    2. Check for Other Users: If possible, check if other users are currently working on the same hierarchy. Communicate with them to avoid conflicts.
    3. Log Out and Log Back In: If reloading does not work, try logging out of your SAP session and logging back in to reset your session state.
    4. Clear Cache: Sometimes, clearing the cache or temporary files in your SAP GUI can help resolve issues related to stale data.
    5. Contact Support: If the problem persists, consider reaching out to your SAP support team or system administrator for further assistance.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using specific transaction codes related to hierarchy management (e.g., transaction codes for managing organizational structures, product hierarchies, etc.).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • User Documentation: Refer to the user documentation for the specific module you are working with (e.g., SAP BW, SAP CRM) for more detailed guidance on managing hierarchies.

    By following these steps, you should be able to resolve the MSG_UH299 error and continue working with the hierarchy in SAP.

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