How To Fix MSG_MAP_CUST001 - Shopping cart item quantity is zero. Please check

MSG_MAP_CUST001 - Overview

• Message type: E = Error

• Message class: MSG_MAP_CUST -

• Message number: 001

• Message text: Shopping cart item quantity is zero. Please check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSG_MAP_CUST001 - Shopping cart item quantity is zero. Please check ?

  The SAP error message MSG_MAP_CUST001 indicates that there is an issue with a shopping cart item where the quantity is set to zero. This typically occurs in the context of SAP's procurement processes, particularly when using the SAP SRM (Supplier Relationship Management) or SAP S/4HANA systems.
  
  Cause:
  The error is triggered when a user attempts to create or process a shopping cart that contains items with a quantity of zero. This is not allowed because a shopping cart is expected to contain items that are intended for purchase, and having a quantity of zero does not make sense in this context.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Shopping Cart: Open the shopping cart in question and check the items listed. Look for any items that have a quantity of zero.
  
  
  Update Item Quantities: If you find any items with a quantity of zero, either:
  
  Remove those items from the shopping