How To Fix MSG_FLEXIBLE_HIER002 - Access to master data failed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MSG_FLEXIBLE_HIER - Flexible Hierarchy message class

  • Message number: 002

  • Message text: Access to master data failed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MSG_FLEXIBLE_HIER002 - Access to master data failed. ?

    The SAP error message MSG_FLEXIBLE_HIER002: Access to master data failed typically occurs when there is an issue accessing the master data in a flexible hierarchy context. This can happen in various scenarios, such as when working with reporting tools, planning applications, or when trying to access certain data structures in SAP.

    Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to access the master data.
    2. Data Inconsistencies: There may be inconsistencies or missing data in the master data tables.
    3. Hierarchy Configuration: The flexible hierarchy may not be properly configured or may be missing required nodes.
    4. Technical Issues: There could be technical issues such as database connectivity problems or system performance issues.
    5. Missing or Incorrect Master Data: The specific master data that is being accessed may not exist or may be incorrectly set up.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to access the required master data. This can be done by checking the user roles and authorizations in the SAP system.
    2. Validate Master Data: Check the master data for completeness and correctness. Ensure that all required fields are populated and that there are no inconsistencies.
    3. Review Hierarchy Configuration: Verify that the flexible hierarchy is correctly configured. Check if all necessary nodes are present and properly linked.
    4. System Performance: If the issue is related to system performance, consider checking the system logs for any performance-related errors and consult with your IT team to resolve any underlying issues.
    5. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
    6. Debugging: If you have access to development tools, you can debug the program or transaction that is generating the error to identify the root cause.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes to check master data (e.g., SE11 for Data Dictionary, SE16 for table display).
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the transaction code, user ID, and any relevant logs.
    • Documentation: Review SAP documentation related to flexible hierarchies and master data management for additional insights and best practices.

    By following these steps, you should be able to diagnose and resolve the MSG_FLEXIBLE_HIER002 error in your SAP environment.

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