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Message type: E = Error
Message class: MSG_CL_ER - Message Class for Enterprise Registry
Message number: 221
Message text: Consumer &1 does not exist
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MSG_CL_ER221
- Consumer &1 does not exist ?The SAP error message MSG_CL_ER221 with the description "Consumer &1 does not exist" typically occurs in the context of SAP's Consumer Management or related modules. This error indicates that the system is unable to find a consumer (which could refer to a customer, client, or any entity that consumes services or products) with the specified identifier.
Cause:
- Non-Existent Consumer ID: The most common cause is that the consumer ID you are trying to access or reference does not exist in the system.
- Data Entry Error: There may have been a typo or incorrect entry when inputting the consumer ID.
- Data Deletion: The consumer record may have been deleted or archived, making it unavailable for current transactions.
- Authorization Issues: The user may not have the necessary permissions to view or access the consumer data.
- Configuration Issues: There may be configuration settings that are preventing the system from recognizing the consumer.
Solution:
- Verify Consumer ID: Double-check the consumer ID you are using to ensure it is correct. Look for any typos or formatting issues.
- Check Database: Use transaction codes like
SE16
orSE11
to check the relevant database tables (e.g., KNA1 for customer master data) to see if the consumer ID exists.- Review Deletion/Archiving: If the consumer ID was recently deleted or archived, you may need to restore it or create a new entry.
- User Authorization: Ensure that the user has the necessary authorizations to access consumer data. You may need to consult with your SAP security team.
- Consult Configuration: If the issue persists, review the configuration settings related to consumer management to ensure everything is set up correctly.
- Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
Related Information:
SE16
(Data Browser), SE11
(Data Dictionary), and SU01
(User Maintenance) for checking data and user authorizations.By following these steps, you should be able to identify the cause of the error and implement a solution.
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